SSENSE
SSENSE is a high-end internet fashion shop that caters to women and men all over the world with a combination of luxury, streetwear, and avant-garde labels. With 1.1m followers on Instagram, the brand has been highlighted in publications such as Medium, Canada NewsWire, CTV News, and Flare.
This SSENSE clothes review will go through the brand and its items, as well as customer reviews, best sellers, and more, to help you determine if their products are worth purchasing.
The History behind SSENSE
SSENSE is a worldwide fashion marketplace located in Montreal. SSENSE apparel, founded in 2003, offers luxury, streetwear, and avant-garde labels. They create industry-leading unique content and take great delight in developing their own technological solutions and systems from the ground up.
As they investigate the link between content, business, and culture, the company’s emphasis has expanded beyond that of a standard ecommerce firm. SSENSE now covers 150 countries, with 76 million monthly page visits, and has had strong double-digit yearly growth since its debut.
While SSENSE has accomplished much in its 17-year history, including a large consumer base and a diverse product range, there are certain drawbacks to the brand. We want to be completely honest in this SSENSE clothes review, so consider the following benefits and drawbacks…
Benefits
- Over 400 designers’ products are available.
- Wish list capability allows you to explore, bookmark favorites, and purchase later.
- Prices are lower than those of other luxury merchants.
- There are hundreds of products for sale.
Drawbacks
- Customers complain about delayed or non-existent customer support, irregular shipment schedules, and a lengthy returns process.
Following that in our SSENSE clothes review, we’ll look at some of their popular pieces for men and women. Prepare yourself for some major urban style.
SSENSE has a large selection of men’s fashion items, including…
Accessories – Belts and suspenders, blankets, dog accessories, eyeglasses, gloves, hats, jewellery, keychains, pocket squares & tie bars, scarves, socks, souvenirs, tech, ties, towels, umbrellas, wallets & card holders, and watches are all available at SSENSE.
Bags – Backpacks, briefcases, duffel bags, messenger bags, pouches & document holders, tote bags, and travel bags are all available at SSENSE.
Clothing – Jackets & coats, jeans, pants, shirts, shorts, suits & blazers, sweaters, swimwear, tops, and undergarments & loungewear are all available at SSENSE.
Shoes – Boat shoes and moccasins, boots, espadrilles, lace ups, loafers, monkstraps, sandals, and sneakers are all available at SSENSE.
You’ll note that the modern, sleek designs work well in both casual and formal settings. As part of this SSENSE apparel review, we’ve included some of the most popular, trendy pieces which, fortunately, are all on sale!
Off-long-sleeve White’s shirt has a laid-back vacation vibe thanks to the CABIN BAGGAGE tape graphic on the sleeves and back. The White Airport Tape Long Sleeve T-Shirt is made of soft jersey cotton and has a rib knit crewneck collar and cuffs. It’s a step up from a simple white shirt and just as comfortable. It’s cool without being overly so.
The White Airport Tape Long Sleeve T-Shirt is ideal for lounging—at home, at the airport before your next travel, or anywhere else. The dress code is casual wherever. This Off-White shirt costs $168, down from $358.
The beige/camel shirt includes Burberry’s characteristic check pattern in white, red, and black, as well as a spread collar and a button fastening in front. Two-button barrel cuffs, a shirttail hem, and logo-engraved tone hardware complete the aesthetic of the Beige Check George Shirt.
This is a stylish outfit for seeing your girl’s parents, going to a fine restaurant, or attending a luxury pop-up event. The camel long sleeve stretch cotton features a free and breezy shape that will keep you comfortable while representing the elegant gentleman. Burberry’s Beige Check George Shirt is now on sale for $264 (down from $292).
Why use the identical black leather wallet that every other guy has? This Maison Margiela card holder contains 6 card spaces, eliminating the need for a large trousers pocket. The polished front cover of the buffed leather Beige Bicolor Classic Card Holder features Maison Margiela’s sophisticated gold-tone emblem.
When you flip the holder over, you’ll see that the cream-colored rear face features white stitching for an added aesthetic element. Inside, there’s a lovely black leather lining. Maison Margiela’s Beige Bicolor Classic Card Holder is 4″ long x 3.25″ high. Its neutral hue and size complement almost any outfit, day or night. This Maison Margiela pocketbook is just $105, down from $234.
With these eye-catching low-top shoes, you can tackle the courts or the track in style. These fashionable Nike sneakers have a breathable all-mesh upper in red/orange and silver. The Air Zoom Spiridon Cage 2 Sneakers have a treaded rubber outsole for shock absorption and a comfy round toe.
These Nike shoes are dressed up and customised with a faux-leather trim, rubberized iconic Swoosh appliqué, and cut-out details on the sides. Make these running sneakers stand out by wearing them with a neutral clothing or by wearing them with matching orange and black training gear. The Air Zoom Spiridon Cage 2 Sneakers are now on sale for $104, down from $135.
SSENSE, like their men’s goods, provides ladies modern, sleek styles that are appropriate for both casual and dressier occasions. SSENSE has a large selection of women’s fashion items, including…
Accessories – Bag accessories, belts & suspenders, blankets, cosmetic cases, dog accessories, eyeglasses, fine jewellery, gloves, hats, jewellery, keychains, scarves, socks, tech, towels, umbrellas, wallets & card holders, and watches are all available at SSENSE.
Bags – Backpacks, clutches & pouches, duffle & top handle bags, messenger bags & satchels, shoulder bags, tote bags, and travel bags are all available at SSENSE.
Clothing – Activewear, dresses, jackets & coats, jeans, jumpsuits, lingerie, pants, shorts, skirts, sweaters, swimwear, and shirts are all available at SSENSE.
Shoes – Shoes from SSENSE include boots, flats, heels, sandals, and sneakers.
In this SSENSE clothes review, we’ll show you some of the best-selling, trending things for ladies.
With this classic, fashionable Nike White Sportswear Essential Tank Top, you’ll work out in style. This jersey tank top is made of a soft, stretchy 71% cotton/29% polyester combination, and it has a square neck collar and a classic Nike Swoosh on the front.
Nike’s goods endure a long time, and this one is versatile: you can easily transition from the gym to post-workout activities in the White Sportswear Essential Tank Top, such as that post-workout smoothie with your buddies. This neutral tank is available for $26.
These Nike Grey Leg-A-See Bike Shorts in are perfect for any type of exercise, whether you’re biking, hiking, jogging, or simply walking the dog on a sunny evening. These Nike bike shorts have an incredibly comfortable stretch cotton and jersey combination.
The Nike Grey Leg-A-See Bike Shorts feature a high-rise, elasticized waist with overlock stitching and the distinctive Nike Swoosh embroidered in black at the cuff. These comfortable riding shorts cost $37.
This chain-link necklace by Laura Lombardi is amazing. The 14k gold-plated brass Gold Fede Necklace has hinged ring fastenings and measures around 14′′ long, near to choker length.
It’s a glam, timeless style that you can wear to work with a traditional, dark suit or out on the town with a little black dress. The Lombardi Gold Fede Necklace is available for $190.
The clear rubber-covered metal nose pads on these trendy, gold-tone, hexagonal metal-frame Gold DiorStellaire04 Glasses ensure comfort without sacrificing elegance. The Dior emblem is elegantly carved on the bridge and hinges. These glasses come with a leather case with a magnetic tab closure.
You’ll undoubtedly look urban stylish with these one-of-a-kind glasses, which match with every outfit, from jeans on the patio to a business-casual dress in the boardroom. The Gold DiorStellaire04 Glasses cost $339.
Now, we’ll look at what their consumers think of them…
Customer Reviews
In completing our SSENSE clothing study, we discovered that the brand has mixed, slightly above-average ratings and ranks 9th among designer clothing sites on SiteJabber, with 3.66/5 stars based on 854 reviews (3.66/5 stars). This is in contrast to TrustPilot, which rates SSENSE 4.5/5 ratings based on 26,641 SSENSE reviews. TrustPilot ratings should be given greater weight because they represent a wider sample of consumers.
Some customers reported faster-than-expected shipping (in some cases, items received a day sooner than promised), while others reported slower-than-expected shipment timeframes. Customer service was the most commonly rated badly issue, falling short of some customers’ expectations and indicating delayed response times.
I have been attempting to return my Off-White shoes since January, according to one SSENSE clothes review on TrustPilot. Months later, I received a shipping label. I delivered the shoes about two months ago and have yet to receive a response. I emailed many times to check in on my return and received NO REPLY.
Of course, this varies depending on the consumer and the scenario, as seen by this TrustPilot SSENSE clothes review: They sent the item to me in two days via DHL. The form of the bag was somewhat incorrect when I received it. It was a straw bag by Jacquemus. Straw bags are unreliable. It’s just how they are, and that’s what makes them distinctive, therefore it wasn’t SSENSE’s fault… I received a response within a couple of hours. Because exchange was not possible, I returned the item and ordered another one in the meanwhile. And, as the customer service representative had stated, the one I received was in far better condition.
How Do They Keep Their Prices So Low?
We did some research and discovered that SSENSE can give such substantial discounts because they are an online marketplace that buys from boutiques and companies all over the internet. Pricing is determined by the internet store from which the goods are purchased; many of which sell identical items, creating competition and driving prices down.
Do The Sell Genuine Products?
As a recognised and reputable online retailer of premium products, SSENSE states that all of their merchandise is protected by their Authenticity Guarantee. They get all stuff straight from vendors, and things may arrive with a certification of authenticity depending on the designer (e.g. dust bag, original box, certificate of authenticity). Furthermore, all items are thoroughly tested before shipment to ensure quality.
Their Shipping Policy
Domestic Shipping (Within Canada)
In Canada, you’ll get free standard shipping on orders over $100 (or it’s $7-$10 for Priority Shipping, depending on your province). For orders under $100, Standard Shipping is $5-$8 depending on your province (or $7 for Priority Shipping).
International Shipping
In the US, shipping is free on orders over $300, and it’s $12 for orders under $300. SSENSE also ships to over 40 other countries and regions. International costs start at about $20 and orders take about 2-5 business days.
Order Processing
Up to 2 business days processing time is required before the order gets shipped out (this may be longer during peak periods). Orders placed after 11:00 AM (EST) may be processed the next business day, and orders placed on weekends and holidays will be processed the following business day starting at 8:00 AM (EST).
Once your order is placed, you’ll receive an email confirmation, including your order number, and when the order has shipped you’ll get an email with your shipment’s tracking information. You can use SSENSE’s self-serve tools, ssense.com/en-ca/account/login, to track your order status at any time.
Their Return Policy
Free return shipping is offered to customers located in Canada, the United States and Japan, with the exception of Final Sale items. To return one or more items from an order:
- The return must be requested within 30 days of the delivery date.
- The item must be in its original, unused, unaltered and unwashed condition.
- The item must be returned with the tags and packaging in their original condition.
SSENSE will begin the return process within 5 business days of receiving your returned package.
You can initiate returns by submitting a request for a Return Authorization through your SSENSE account using the self-serve tools, ssense.com/en-ca/account/login, or you can contact the Customer Care team to assist you with the process. If you placed your order under a guest checkout option, you’ll need to create an account to request and manage the return yourself.
SSENSE has a no-paper policy to reduce waste, so shipments don’t come with a return slip. As well, SSENSE does not process exchanges; instead, you need to return the merchandise for a refund and place a new order for your new item(s).
Order Modification & Cancellation
You can modify or cancel an order as long as the merchandise has not yet entered the packaging or shipment phases. To modify or cancel your order…
- Log in to your SSENSE account
- Click on the Order History tab on the left-hand side
- Under Modify, select the subject of your request
- Fill out the contact form and send SSENSE your request
- If you do not have an SSENSE account and would like to make changes to an existing order, contact Customer Care anytime.
So, Is The Brand Worth It?
In this SSENSE clothes review, we discuss our thoughts on SSENSE and if it’s worth shopping there. According to our analysis, purchasing from SSENSE is a relatively secure bet. It’s worth noting that far more reviewers were pleased with their SSENSE clothes than were dissatisfied.
If you’re seeking for luxury, street, or avant-garde fashion, SSENSE has a diverse assortment at a lesser price than shops or companies directly.
Even the most reputable and reliable brands may receive some bad feedback. There is a risk that you will experience one of the faults that consumers have reported, but it is more likely that you will be pleased with SSENSE.